What is Corporate Internet Banking?
Who can avail CINB?
How to access CINB site?
Whether all branches of SBT can provide CINB facility?
Can CINB be made available to individual (personal Banking) customers?
I have availed Internet Banking facility on my SB/CA account as an individual. How does the CINB differ from that?
How safe/secure is our net banking account?
Corporates vary in size and constitution - from small single person entities to large conglomerates. Does SBT provide net banking facilities to all of us?
Yes, at SBT, we understand the banking requirements of the various corporates according to the size and complexity. Hence we have designed a variety of Internet Banking products to suit the varying needs of different target groups. You can choose the product among the following that suits your needs best.
What is the difference between Khata and Khata Plus? Names sound similar.
How do we apply for CINB facility? Where do we get the requisite forms?
Who are the various role holders in the multi user products-Khata Plus, Vyapaar and Vistaar?
The list of possible role holders in CINB is as follows:
Which role holders will be created by the branch?
The Branch will create a Corporate ID and provide User ID and password for the following corporate role holders.
We wish to get the User ID and password immediately after our application is accepted by the Branch. Is this possible?
The senior officials of our corporate will not be able to visit the branch to collect the User ID and password. Is there an alternative?
I have a sole proprietorship concern. Can I get CINB with only enquiry rights?
I have a sole proprietorship concern. Can I get CINB with transaction rights?
What transaction facilities are available through ‘Saral ’ ’?
In a single day the total amount transferred to these three categories should not exceed Rs.5.00 lacs.
We are a Partnership concern. Which CINB product is applicable to us?
We had availed Khata facility some years ago. Now we need transaction rights. How do we get transaction rights?
We have availed Khata Plus facility. Can we get transaction rights?
The Corporate maintains accounts with several branches of SBT. Can all these be linked to one CINB facility?
Our company has units in various parts of the country and we maintain accounts with local branches of SBT. Can we avail INB for all our accounts? Can these accounts be managed by our local offices on CINB?
Yes. Under Khata Plus (enquiry only) and Vistaar (transaction facility), the Corporate can opt for multiple admin mode. The accounts of the various units can be mapped to the respective administrators.
What are the various facilities available under 'Vyapaar' and 'Vistaar' products?
Following facilities/ types of transactions are enabled through our above transactional products
Our company has a complex hierarchy of officials in Accounts department? Can this be replicated in CINB? Can we delegate powers to them in CINB as per our Corporate policy?
We wish to avail CINB with transaction rights but at the same time we want transactions to be authorized by more than one person. Is it possible in CINB?
We would like that one of our officials to take a look at the transactions after they are posted (post facto) for internal control audit purpose. Does CINB provide for that?
Our corporate has a large number of users. Do we have the option to modify/delete/deactivate them in CINB?
Is it possible to upload transactions in bulk for salary, vendor payments etc. ?
Are NEFT/RTGS transactions permitted in file upload?
Whether file con. contain single debit multiple credit records?
Whether encrypted files can be uploaded?
What are the Government transactions that we can make through CINB?
Can we make payments to our suppliers through CINB?
Ours is an educational institution. Can we collect fees through CINB?
We are a charitable institution. Can we collect donations through CINB?
Whether Non Agency Banks (NABs) who are not authorised to handle tax transactions can take the help of Corporate Internet Banking of SBI to remit taxes of their customers?
How to enhance the limit in Vyapar facility?
Step 1:- Changing limit in Profile.
Login as Administrator Profile Enter Profile Password
Select "Set Account Level Limit" Verify the limit and set the new limit if required.
Select "Set Transaction Type Limit" Here, three options will be available to set.
Verify the limits in these fields and set the new limits if required
Step 2:- Deleting existing Rule and creation of new Rule.
The customer has to login as Administrator
Manage Accounts Rules Modify Select the existing limit (Rule) Delete it Manage Accounts Rules Add Select the account Enter the new transaction limit Select the Authorisation type (Single / Joint) Select the authoriser(s) Submit. Inform the details to the Branch for authorization.
How to enhance the limit in Vistar facility?
Step 1:- Changing limits in Profile
Login as Regulator LimitProfile Verify the limits in these fields and set the new limits if required.
Login as Administrator Profile Enter Profile Password Select "Set Account Level Limit" Verify the limit and set the new limit if required.
Step 2:- Deleting existing Rule and creation of new Rule
The customer has to login as Administrator
How to add a beneficiary?
Inter Bank Transfer is a special service that allows you to transfer funds electronically to accounts in other banks in India through:
|RTGS||Rs.2 Lakhs||Rs. 5 Lakhs|
|NEFT||-||Rs. 5 Lakhs|
|RTGS||Rs.2 Lakhs||No Limit|
Under normal circumstances the beneficiary bank's branch receives the funds in real time as soon as funds are transferred by the remitting bank.
The actual time taken to credit the beneficiary depends on the time taken by the beneficiary bank to process the payment.
Yes. If it is unable to credit the amount of the remittance to the account of the beneficiary for any reason, the beneficiary's bank has to return the money to the remitting bank within 2 hours. Once this amount is received back by the remitting bank, the amount is credited to the Remitter's account by the remitting bank branch.
Yes. If the money cannot be credited for any reason, the beneficiary's bank has to return the money to the remitting bank . Once this amount is received back by the remitting bank, the amount is credited to the Remitter's account by the remitting bank branch.
RTGS transactions will be sent to RBI based on the following schedule:
|Day||Start Time||End Time|
|Monday to Working Saturday||8:00 hrs||16:00 hrs|
NEFT transactions will be sent to RBI based on the following schedule:
|Day||Start Time||End Time|
|Monday to Working Saturday||7:00 hrs||18:30 hrs|
NEFT transactions are settled in batches based on the following timings:
Please note that all the above timings are based on Indian Standard Time (IST) only.
The Remitter has to provide the following details:
Based on simple search option- Location, Bank & Branch. The IFSC code will automatically be updated or if you know the IFSC code of the beneficiary bank, you can provide it directly.
No. RTGS facility is enabled only in specific bank branches across India. You can view a list of these branches in the RBI website: www.rbi.org.in/Scripts/Bs_viewRTGS.aspx. NEFT is enabled only in specific bank branches across India. You can view a list of these branches in the RBI website: http://www.rbi.org.in/scripts/neft.aspx
Charges for RTGS / NEFT are as listed in the following table:
|RTGS||Time of receipt of RTGS outward transaction instruction
from customer at branch
|Charge per transaction(incl of Ser Tax)|
|From||To||Greater than Rs. 2 lakhs and up to Rs. 5 lakhs||Above Rs 5 lakhs|
|All working days except Saturday||Saturday|
|1||09.00 hours||11.30 hours||11.30 hours||Rs. 28.63/-||Rs. 57.25/-|
|2||After 11.30 hours||15.00 hours||13.00 hours||Rs. 29.77/-||Rs. 58.40/-|
|3||After 15.00 hours||16.00 hours||NA||Rs. 34.35/-||Rs. 62.98/-|
|NEFT||Up to Rs. 10,000/-||Rs. 2.86/-|
|Above Rs. 10,000 - 1 Lakh||Rs. 5.73/-|
|Above Rs. 1 Lakh to Rs.2 Lakhs||Rs. 17.18/-|
|Above Rs. 2 Lakhs||Rs. 28.63/-|
Please contact your bank/branch or the receiver bank/branch or the Customer Facilitation Service center of the banks. The Customer Facilitation Service details for NEFT can be downloaded from here
Extended Validation Secure Sockets Layer (SSL) Certificates are special SSL Certificates that work with high security Web browsers to clearly identify a Web site's organizational identity. Extended Validation (EV) helps you make sure a Web site is genuine and verified.
For example, if you use Microsoft® Internet Explorer 7 to go to a Web site secured with an SSL Certificate that meets the Extended Validation Standard, IE7 will cause the URL address bar to turn green. A display next to the green bar will alternatively (toggle) display the organization name listed in the certificate and the Certificate Authority (VeriSign, for example).
Malicious and suspicious online activity, phishing attacks have dramatically increased in recent years, creating a heightened need for improved visibility of security.
Before you share your confidential data online, you require proof of identification from a trusted source. The Extended Validation SSL Standard raises the bar on verification of SSL Certificates and enables visual displays in high security browsers. (EV) SSL Certificates empower you to protect yourself online.
Users of high-security browsers will see visual cues that are triggered by the presence of an (EV) SSL Certificate. If you're familiar with red-light/green-light intersections, you'll understand the basic concept.
The EV SSL certificate supports Microsoft® Internet Explorer (IE) 7* and 8, Firefox 3 and Safari 3.2, Google Chrome and Flock. These versions and above are applicable.
Other browsers are expected to offer Extended Validation visibility in upcoming releases. Older browsers will display Extended Validation SSL Certificates with the same security symbols as existing SSL Certificates.
|IE 7.0 & above|
|Mozilla Firefox 3.0 and above|
|Opera 9.6 and above|
A browser identifies an SSL Certificate as authentic by checking if the certificate matches a valid SSL root resident on the client machine. VeriSign signs every EV SSL Certificate with two roots: an EV root and a traditional SSL root. With these two roots, every browser can identify a valid SSL root, even older browsers that do not yet recognize EV.
IE7 is designed to recognize Extended Validation, but may not correctly display in Windows XP because the traditional SSL root is matched rather than the EV root. Windows XP systems do not automatically update the root store.
Developed before the EV standard existed, Windows XP systems do not have the EV root locally resident unless it has been manually updated and, because the browser recognizes the traditional SSL root, it has no trigger to update the root store. VeriSign EV Upgrader technology, built directly into the VeriSign Secured® Seal, will trigger this manual update. Explorer 7 on Vista is designed to automatically update the root store on a weekly basis and should always recognize an EV Certificate and display it appropriately.
Source - www.verisign.com
To pay Indirect Taxes (Customs) through the internet:
For 'process demo', please go to the home page of Corporate Internet Banking -> Click on SBT e-Tax -> Online Tax Payment -> ICEGATE (Indian Customs EDI gateway) and click on 'Click here for process demo'.
While making Customs Duty payment error message received from bank portal: "Due to some technical problems, we are unable to process your request"
Transaction/s not completed, challan not available in 'Unpaid challan' list in Icegate Portal.
This could have occurred if the corporate has clicked on 'Challan' in Icegate portal but has not completed the online transaction/s.
Online payment is successful but ICEGATE portal is not updated and challan is not available to the corporate.
Connectivity issue between SBT and ICEGATE portals.